NOTICE: Due to the Covid-19 pandemic, the Utility Business Office has temporarily moved. UBO is serving customers by phone and email only. For Assistance:
Get answers about your bill:
- Payment plans
- Payment extensions
- New services
- Transfers and disconnects
To report a GAS LEAK CALL 826-CITY(2489) immediately.
The Utilities Business Office is responsible for connecting, billing and reading new and existing service(s) for Water, Wastewater, Solid Waste, and Gas. You can inquire about existing accounts, and report any problems you have with the service billing.
If a resident knows they are having problems paying their utility bill, they must seek assistance prior to utilities being disconnected. If disconnection occurs, the entire balance and any associated fees must be paid in full prior to reconnection. Citizens seeking assistance with a payment plan prior to disconnection should make an appointment with the Utility Billing Office to avoid disconnection.
In order to start or transfer services customers will need to have the following:
- Customer or Account Name
- Property Address
- Start Date
- Lease or Deed, depending on if home is leased or purchased
- Valid call back telephone number
The Utility Billing Office will respond to customers within 48 hours to confirm information and verify additional information. Requested documents can be submitted via fax at (361) 826-8279 or via email after contact with the Utility Billing Office.
‣ Returned Checks
All returned checks will have a $30.00 fee added to the utility account. The statement will be considered unpaid and the normal disconnection process begins.
Only cashier’s check or money order payments will be accepted by mail. Please mail payments for the amount of the returned check plus the $30.00 fee to:
City of Corpus Christi
Central Cashiering – RI
PO Box 9257
Corpus Christi, TX 78469-9257
More Information About Utility Billing