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In accordance with HB 1130, effective September 1, 2005, the City of Corpus Christi (City) adopts the following Privacy Policy Related to the Confidentiality of a Social Security Numbers (SSN).

It is the policy of City to protect the confidential nature of social security numbers disclosed to the City in connection with the provision of city services.

Disclosure of a SSN is requested from an individual in connection with providing city services. Although a SSN is not required in order to establish or obtain city services, if an individual fails to provide a SSN, the City will require a deposit in lieu of disclosure. Further disclosure of an individual's SSN is governed by the Public Information Act (Chapter 552 of the Texas Government Code) and other applicable law.

A SSN is used only as necessary in connection with providing city services, including, but not limited to:

(1) As a means of identifying an individual;
(2) for internal verification or administrative purposes;
(3) to perform a credit check, and
(4) for debt collection purposes.

The City restricts access to a SSN to those city employees who need access in order to perform a specific job.

City records are disposed of in accordance with the state and federal law, the provisions of the Local Government Code, and the administrative rules adopted under its authority.

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Download Disclosure Request Form

Disclosure of Customer Information Request Form (PDF) »

Per Utilities Code Section 182.052, “(a) Except as provided by Section 182.054 (Exceptions), a government-operated utility may not disclose personal information in a customer’s account record, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage, unless the customer requests that the government-operated utility disclose the information.”

To waive this confidentiality and request disclosure of personal information for your account, please complete the following form and return to the Utility Billing Office at ubo@cctexas.com.  This e-mail is for receipt of documents only.