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Emergency Alert

Hurricane season begins June 1 and ends November 30 each year. Learn how to Be Ready at

To report traffic signals that are malfunctioning or street signs that are down or damaged, call the City's Call Center and a work order will be created. Call the emergency number to report problems with one-way signs. 


Report a Problem

Contact our City’s Call Center (361) 826-2489 for any traffic signal issues or complaints. Complaints such as: signals stuck on red, signals stuck on red flash, signal all dark, signals knocked down, or before you dig/excavate at a signalized intersection.

One-way signs that are down or missing are considered an emergency. Call (361) 548-6721 as soon as possible. For emergencies or any Traffic Signal and School Zone Flashing Beacons issues after hours please contact (361) 815-1379.


Non-Emergency Complaints 
(361) 826-2489

For Emergencies 8 a.m. - 5 p.m. 
(361) 548-6721

For Emergencies After Hours 
(361) 815-1379

Customer Call Center