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Prepare for Stage 3 Drought Status. Learn more at stage3.cctexas.com

To report traffic signals that are malfunctioning, street signs that are down, or problems with one-way signs, call 311 and a work order will be created. 

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Report a Problem

Contact the Customer Call Center at 311 for any traffic signal issues, complaints, or emergencies. Call for complaints such as:

  • Signals stuck on red light
  • Signal all dark
  • Signals knocked down
  • Broken school zone beacons
  • Before you dig/excavate at a signalized intersection
     

One-way signs that are down or missing are considered an emergency. Call 311 as soon as possible. 

Customer Call Center