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Prepare for Stage 3 Drought Status. Learn more at stage3.cctexas.com

Emergency Medical Services (EMS)

Learn about the EMS billing process and how to submit compliments, complaints or other inquiries. In addition, CCFD provides financial assistance to patients who meet the qualifications for financial assistance through the Charitable Care Program.

Ethics Complaints

The City Secretary's Office processes ethics complaints. Learn about the procedure to file a complaint and how these complaints are processed. 

Evacuation Routes & Maps

Citizens should prepare a plan well in advance of an evacuation.

Excess Flow Valves

An Excess Flow Valve (EFV) is a safety device designed to automatically limit the flow of natural gas when the flow of gas through the device exceeds a predetermined level. Learn more about Excess Flow Valves here.

Facility Maintenance

Facility Maintenance was created to provide comprehensive oversight of asset management and facility maintenance, improving efficiency and effectiveness of City operations.

Fat, Oil and Grease Prevention

When Fats, Oils, and Grease (FOG) aren’t disposed of properly, it can end up in the City’s wastewater lines, which can cause sewer backups. That's why the City is giving out free Grease Traps at City Hall. Learn more here.

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