If a dockless vehicle is improperly parked or needs maintenance, or if you would like more information, below are contact options:
Bird Rides
- Email: hello@bird.com
- Phone: (866) 205-2442
Lime
- Email: support@li.me
- Phone: 1-888-LIME-345
City Phone: Dockless vehicle concerns can also be reported to the Customer Call Center by calling 311.
City Website: You may also submit comments via the City’s 311 Online Portal.
City Mobile App: You may also submit comments via the City’s 311 App. Download today from the App Store or Google Play.
If you see a scooter that is posing a risk to public safety, please call the Police Department at 361-826-2600.
