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Does the City Attorney provide legal advice to private citizens on legal matters?  

No. The City Attorney cannot provide legal advice to private citizens on personal legal matters.

Once a claim has been filed, what happens next?

After receipt of your claim you will be contacted within 2 business days.  It is our practice, when possible, to complete our investigation within 15 business days of receiving your claim. Some claims may take longer depending on the complexity.  After the investigation is complete, you will be contacted regarding the disposition of your claim.
 
How is liability determined?

The claim adjuster assigned to the case will investigate to determine the City’s liability and the amount of damages owed, if any.
 
State law provides immunities to cities regards to liability for various types of activities.  If it is determined the city may be liable, the claims adjuster will work with you to achieve an equitable remedy or settlement.  If the results of our investigation into the facts and applicable laws results in no liability for the City, you will receive a letter stating that your claim has been denied.

What types of damage is the City of Corpus Christi typically not liable under the law?

‌• Damage to your vehicle due to a pothole.
‌• Damage to your property due to a water break.
‌• Plumbing bills due to a clogged line.
‌• Waste Water back-ups.
‌• Glass/ Property damage due to road hazards.
‌• Weather related damage.
‌• Damages as a result of Police/Fire due to protection and control of operations.