IT strategic planning is integrated with the budget process and is based on an annual identification of strategic goals (usually no more than six), along with the development of a list of projects that are generally department-specific, but which often contribute to the established goals.  Effective IT strategy goes beyond a static document and requires continuing conversation.

Departments now also follow a Change Management Policy and Process to ensure technology development is responsible, predictable and coordinated.  An Information Technology Governance Guide establishes a framework for assuring that activities engaged in by MIS reflect the business needs of the City and its departments. Governance has the goal of business-technology alignment, which is one of the primary elements that help an organization derive maximum value for its technology investments.